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Leadership

(upbeat music)

- Leaders need to continue to
learn from their experience.

And that requires trying
things, experimenting,

collecting data, reflecting on the data,

talking to others, so that it's a very

comprehensive set of skills
and attitudes and attributes

that I think have to be
worked on for a lifetime.

(upbeat music)

This is the University of Chicago.

We really admire work where

we don't just have opinions,
but we bring some data

to bear, some evidence
to suggest that my view

is perhaps closer to
the truth than somebody

who simply has an opinion.

- I tell my students that in
order to be wiser younger,

to learn the lessons of
experience, to create a

better future self, you
have to collect the data

of your experiences.

So we have to write things down,

'cause if you don't write
it down, it doesn't exist.

- It's very much a tradition of Chicago,

this empirical tradition.

There are an incredible number
of opportunities every day

for people to try things.

I think that the day-to-day
life of businesspeople

is an incredible laboratory for

self-growing, self-awareness,
and self-discovery.

- I give every student a green pen.

And the idea is that it's a symbol,

a symbol of hope.

To use this green pen to collect

the data of their experience.

And then what you're doing is

you're creating feedback for yourself.

You're becoming your own coach.

- Linda was one of my favorites

because she made me think about myself

in a different way.

You are leading your life,

so you have to analyze yourself first.

- The leadership program
within Booth completely

enable you to think first
which kind of leader

are you gonna be, it's not looking at

some other leader and just
replicate what they are doing.

I take more time to
listen first and as well,

I provide lots.

(upbeat music)

- I think it's important
to experiment with a lot

of different styles,
especially when you're unsure

which one is going to work.

I think a trap is going
exclusively with one approach

that's comfortable for
you, and there's a whole

opportunity if you try
different approaches

to have different outcomes.

Linda Ginzel, I remember
vividly, stood on a table

when she was presenting.

And I remember looking around the room,

she's a petite woman, up on the table,

and she said this is quite unexpected,

how many are uncomfortable?

And I raised my hand.

And she said, the risk of
doing something like this

is quite small, but what
an impact this has made.

- Encouraging experimentation
is a real challenge.

One needs to find interesting ways,

and maybe somewhat playful and
creative ways to do it.

I think one of the things
that I've seen can be very helpful

is when the leader of an organization

makes a commitment to experiment.

Other people in the organization
who work for that person

basically conclude, “Hey, if she's doing it,

maybe is should do it.”

(upbeat music)

- I think my leadership
style before I came to Booth

was built on sort of
business tenants, almost like

you must do these 10
things to achieve certain

boss-like tendencies.

I was one of the youngest
bosses and I was one of the few

women, so it was very important to me

in my mind to follow kind of those rules.

Booth breaks down a lot of those barriers

as well as the passage of time.

And so you learn more
about strength of ideas

and that's not a checklist of things.

- My hope is that we will
hold on to our belief

in knowledge, our belief in an
empirical approach to things,

that we will continue to
discover and try things.

We take change seriously

in two ways.

What's important that we
hold on to and not change,

and where are there areas that
we can change and experiment.

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Booth Leadership

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