Is the customer always right? In a world in which all sales are final, some buyers are bound to get duped. But if the customer’s always right, what can retailers do about unreasonable customers? In this episode, Chicago Booth’s John Paul Rollert looks for a balance between honoring customers and indulging them.
A transcript for this episode will be available soon.
Chicago Booth’s Andrew Leon Hanna explains his theory for why refugees are more likely to start their own ventures.
Why Are Refugees More Likely to Be Entrepreneurs?
Three experts discuss how executives can grow as leaders.
How Do You Develop Leadership Skills?
Don’t wait for your current business model or product to lose steam before finding your next one.
Can Your Company Live Long and Prosper?Your Privacy
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