Chicago Booth Review Podcast Is the Customer Always Right?
- August 28, 2024
- CBR Podcast
Is the customer always right? In a world in which all sales are final, some buyers are bound to get duped. But if the customer’s always right, what can retailers do about unreasonable customers? In this episode, Chicago Booth’s John Paul Rollert looks for a balance between honoring customers and indulging them.
A transcript for this episode will be available soon.
Chicago Booth’s Christian Leuz discusses an international framework for carbon reporting.
Does Tackling Global Warming Require Global Reporting Rules?Three streaming sagas about tech leaders share a common thread.
Steve Jobs’s Ghost Haunts Silicon ValleySome are willing to pay a high price to be productive.
The Rise of the New PuritansYour Privacy
We want to demonstrate our commitment to your privacy. Please review Chicago Booth's privacy notice, which provides information explaining how and why we collect particular information when you visit our website.