Kristen Cox is the world’s leading authority on how to apply the Theory of Constraints to government and nonprofits. She is the former executive director of the Governor’s Office of Management and Budget (GOMB) for the State of Utah where she created and then used Utah’s SUCCESS Framework to orchestrate a 35 percent improvement across the entire, $20B executive branch. Prior to that, she was the Executive Director of Utah’s Department of Workforce Services (DWS) where she led her agency through the 2008/2009 recession by meeting a 65 percent increase in demand for services, with her existing staff, while becoming one of the highest quality agencies of its kind in the country, and giving back $30M to Utah’s General Fund.
Prior to that, Kristen was the Lt. Governor candidate with Maryland’s Governor Bob Ehrich, while serving as the executive director of Maryland’s Department of Disabilities (the first agency of its kind in the country). Prior to that, she was a special appointee in the Bush Administration.
Kris co-authored two books, Stop Decorating the Fish, and The World of Decorating the Fish with Dr. Yishai Ashlag. She is a university instructor and fellow at David Eccles School of Business at the University of Utah. She is a keynote speaker, advisory board member, consultant, trainer, and co-founder of The Fulcrum—her online, private, training community.