Coronavirus Updates

Updated: May 9, 2024

Chicago Booth is pleased to offer email services to our alumni. We review and adapt these services as needed in response to evolving technology and security implications.

The most recent changes to our alumni email services are as follows.

Alumni email address subdomains

As of March 1, 2024, alumni email addresses have the subdomain of alumni.chicagobooth.edu, to ensure email deliverability with Booth’s internal email infrastructure, in light of Google’s sender verification policy.

The alumni.chicagobooth.edu email addresses have replaced the old chicagobooth.edu email addresses. If you haven’t already done so, please notify your contacts that your address has changed to either your @alumni.chicagobooth.edu address or an alternate email address. 

Note: Emails sent from your inbox are now from the new alumni.chicagobooth.edu subdomain, and your new email address should appear at login. Emails sent to your old email address—with the chicagobooth.edu subdomain—are being forwarded to your new email address, but deliverability may be unreliable due to the sender verification changes that are part of Google’s recent policy change.

Legacy alumni email services

Alumni who graduated prior to June 2024 are offered Booth’s legacy alumni email service. This consists of a 15GB Gmail inbox on the @alumni.chicagobooth.edu subdomain with Google Drive. The 15GB storage limit includes both inbox contents and Google Drive contents.

There is a minimal activity requirement of at least one login per year. Any account that does not meet this requirement will be deactivated, and all data in the account will be deleted. Note: If alumni who graduated prior to June 2024 request to have their deactivated accounts reinstated, they will no longer qualify for legacy status and instead will have access to only a 5GB Gmail inbox, without Google Drive.

If your account ever exceeds the storage limit of 15GB, your ability to send or receive email will be affected. It is important, if needed, to reduce your storage to under the limit before October 1, 2024. Information on how to check your storage use is included below.

Email services for new alumni

Beginning in June 2024, graduating students will be offered a new alumni email service consisting of a 5GB Gmail inbox on the @alumni.chicagobooth.edu subdomain. These accounts will not have Google Drive.

Staying in Touch

Because of the recent Google sender verification policy, forwarded emails may now be less reliable. For this reason, we strongly encourage you not to forward your alumni email to a separate personal email account. Loss of email due to continued forwarding is the responsibility of the account holder. If you would like to instead provide a new preferred non-Booth email address for future communication, please update your contact information with us.

Logging in to Your Booth Account

To log in to your Booth email:

Managing Your Storage Use and Retrieving Files from Your Google Account

 

Checking Your Storage Use

To check your storage use, log in to Google, click your profile icon in the upper right corner, and select “Manage Your Google Account.” In the search bar at the top of your browser, type “account storage,” and it will show how much storage you are consuming and where it is being used (Gmail or Google Drive).

How to Export Your Google Drive Data from Google Workspace

Google Takeout is a native tool in Google to allow you to download your data. This can help you collect your items from many Google Workspace applications including: Drive, Photos, Meet, Gmail, Calendar, and more.

Visit Google's Support article on How to Download Your Google Data for complete instructions on downloading your data with Google Takeout.

Google Takeout will export a zip archive file or multiple files. These are compressed files containing all your data, which can be unzipped for later use. It may take 12 or more hours to deliver your export, depending on how much data you have. 

While Booth IT does not directly support this process, here are a few tips to help you successfully export your data:

  • You can reduce the time it takes to export, as well as the size of the files, by doing some housekeeping in your account prior to exporting. Deleting old or unneeded files can help save time.
  • You will need to account for items that you may have shared in your Google Drive. Once you export these items, they will no longer be available to your sharing partners. Plan for this ahead of time so critical shared documents are not lost.
  • You can deselect the apps you don’t want to include, or you can click Deselect all and then select only the apps you do want to include.
  • If you don’t need data from less common apps, you should deselect them in order to reduce the total size of the export.
  • In most cases, when customizing your export options, Destination should be Send download link via email, Frequency should be Once, and File type & size should be .zip and 2GB.
  • If the process fails, try reducing the file size specified or deselecting more apps to reduce the overall size of the archive. 

Please note that Google’s Transfer Your Content feature will not work for alumni email accounts due to the authentication processes specific to these accounts.

How to Export Your Email Out of Gmail

You can export your data with Takeout (see above) like you can with Google Drive.

You can also use several third-party backup tools. These allow you to create a local backup copy of your email content. Many of these tools also have a recovery option that will allow you to then input those emails into a different email account.

RecoveryTools has a Gmail backup option that allows you to export your entire mailbox to your local machine. You can then use the tool to import your mail items into a different account by using the “recovery” option.

UChicago ITS Account Closures

Some alumni have recently received emails from the University of Chicago’s Information Technology Services regarding account closures. The closure of CNetID accounts by UChicago ITS does not affect Booth alumni email accounts.

All Booth students have separate university IT and Booth IT accounts. Any notifications from University IT Services relate to university accounts only. Recent graduates receive a two-quarter grace period before their account enters the closure process, which takes 45 days to complete. Please see this article and this FAQ for more information about the university’s account closure procedures.

Protecting Your Information

If you ever believe your account has been compromised, you should reset your password immediately.

Helpful tip: Choose a different password for each of your accounts. This will help protect your information if one of your accounts is compromised.

Alumni Email Services Operation Policy

Click here to review the latest version of Booth IT’s operation policy regarding alumni email services.

Questions?

Please contact:

Booth Alumni Engagement
Phone: +1 866.557.1806
alumni@chicagobooth.edu