Laurens Debo studies operations management with a special interest in the economics-operations interface, queuing games, and global supply chain management. Before joining the Chicago Booth faculty in 2008, he was an assistant professor of operations management and manufacturing at the Tepper School of Business at Carnegie Mellon University.
Debo's published works include "Market Segmentation and Technology Selection for Remanufacturable Products" and "Queuing for Expert Services" in Management Science and "Life Cycle Dynamics for Portfolios with Remanufactured Products" in Production and Operations Management. Debo’s recent work studies how long queues can be signals of high quality of the service when the quality is uncertain to some, but, not to others. For example, when selecting a restaurant to or a physician, consumers that are uncertain about the quality may attribute a long queue to high quality and hence, they may be willing to join long queues. Debo has also made recently presentations at several MSOM conferences, the University of Pennsylvania, Cornell University, Hong Kong University of Science and Technology, the Southern Methodist University, the University of North Carolina, McGill University, the University of Pittsburgh, Koç University (Turkey), and several INFORMS conferences. Debo currently serves as an Associate Editor for Management Science. He also served as the Service Management Special Interest Group chair of the Manufacturing Services and Operations Society (2010-2011).
Debo earned a master's-level degree in 1994 from Katholieke Universiteit Leuven in Belgium. In 1995, he graduated with a master's-level degree in operations management from the Universite Catholique de Louvain. He earned a master's degree in management from INSEAD in Fontainebleau, France, in 2000 and a PhD in 2002 with a dissertation entitled, "Topics in Remanufacturing, Repair and Disposal.”
2013 - 2014 Course Schedule
||Operations Management: Business Process Fundamentals
||Current Research Topics in Operations Management and Management Science
Enjoying time with my two daughters, Elise and Hanaé.
Incentives in operations systems; strategic consumer behavior in operations systems; queuing games; global supply chain management.
With Guoming Lai and Katia Sycara, "Buy Now and Match Later: The Impact of Posterior Price Matching on Profit with Strategic Consumers," Manufacturing Services and Operations Management (2010).
With Senthil Veeraraghavan, "Joining Longer Queues: Information Externalities in Queue Choice," Manufacturing, Services and Operations Management (2009).
With Cuihong Li, "Second Sourcing versus Sole Sourcing with Capacity Investment and Asymmetric Information," Manufacturing Services and Operations Management (2009).
With Beril Toktay and Luk Van Wassenhove, "Market Segmentation and Technology Selection for Remanufacturable Products," Management Science (2005).
"Queuing for Expert Services," Management Science (forthcoming).
"Life Cycle Dynamics for Portfolios with Remanufactured Products," Production and Operations Management (2006).
For a listing of research publications please visit
’s university library listing